I have been trying to order from Planet Drugs for almost 2 weeks. At first I couldn't get a fax through to them. I then took a photo and sent that in. They could not find it. I then faxed the original prescription. I just got a call from them saying they have received the faxed prescription, but now require that I mail the prescription to them. By now I am out of the drug I need, and they have made me feel like a criminal. The medication I ordered is not a narcotic, it is eye drops.