these are the worst people I've ever dealt with on the Internet. They have no customer services whatsoever. They sent me a confirmation of the order, they took the money two days later, but didn't confirm the payment, when I pressed they just kept sending me a standard letter saying I hadn't made an order (despite me sending them the payment verification and original confirmation etc) then eventually 'out of the blue' a packet of pills arrived (Accutane). The doses were wrong, the quantities were wrong, I tried to contact them...again a standard email saying they had no order for me...This went on and on and on and on. They had no intention of sorting anything out. They were just trying to get rid of me. As far as I'm concerned they stole from me and what can you do about it when they're based in India? This they know. I also paid for postage insurance etc.... what insurance? where? Try to ask them... you get an email saying you haven't made an order with them. Zero integrity and plain dishonest. The pills they sent me, I didn't touch. By this time I had no confidence whatsoever that what they'd sent me was real or legitimate.