I initially received a prompt email response after placing my order. However, after this, it all went rather quiet. My attempts to contact them regarding a tracking/shipping number were met with a wall of silence. Eventually, I managed to get to talk to someone via their "Live Chat" facility, which is only intermittently manned. The customer rep was not very forthcoming, and gave me a shipping number that did not work. At this point, I lost hope of ever receiving my meds and I began thinking I might have been scammed. Therefore, it came as a surprise to receive my meds the very next day. My meds were not in their packaging - no blister packs, box or packaging insert/instructions. Just loose tablets inside a bubble-wrap bag. I reluctantly tried the medication (it was for my anxiety disorder) and it knocked me out. It led me to think that the medication had a much higher dose in the tablet that it should have had - bringing me to the conclusion that they had been illicitly manufactured. Suffice it to say, I have not had any more of the tablets and I would not choose to buy with medsmyway again.