I TRIED TO RE-ORDER FROM THIS COMPANY AS I DID A YEAR AGO HAD NO PROBLEMS THE FIRST TIME BUT THIS TIME MY CREDIT CARD WOULD'T GO THREW SO I TRIED MY DEBIT CARD IT WOULD NOT GO THREW, THEY CALLED ME TRIED MY CARD AGAIN TOLD ME TO CALL MY BANK BECAUSE THERE WAS A BLOCK ON IT FOR INTERNATIONAL PURCHASES. I DID'NT CALL UNTIL I GOT A PHONE CALL FROM THE FRAUD DEPARTMENT AT THE BANK TELLING ME SOMEONE TRIED TO USE MY CARD TO PAY A 129.00 VETERINARIAN BILL. HAVE TO CLOSE THAT CARD NUMBER. SO DO NOT USE THESE IDIOTS THEY WILL RIP YOU OFF.
I travel a good bit and had these same sorts of things come up on occasion but that has diminished over the years as I have limited the cards I use, I notify them when and where I will be traveling and they now just send me an email when they have a question about some out of the ordinary charge that comes up.
Good Luck, but I think your review is off-point and has little merit as regards the efficacy of this company.