Review Detail

Archived online pharmacies
Overall rating
 
1.1
Product quality / site reliability (weighting = 40%)
 
1.0
Ease of website use and range (weighting = 5%)
 
0.5
Price (weighting = 30%)
 
1.0
Customer service (weighting = 10%. Optional)
 
2.5
Speed of delivery (weighting = 15%)
 
0.5
Also disappointed

I placed an order May 2, and there was no confirmation email. Without it, you can not get into your account as they assign the password and give it to you in that email. Finally called their 855 number (see your checkout form) got nice lady in Philippines who was their customer service. She told me that my CC charge was rejected. Checked and my bank did refuse a foreign phone charge. Got them to allow it, and called back their customer service and told them to repost the charge. 10 minutes later, there was a charge posted, but not confirmation email. Called customer again, they said that the order was shipped, and that they would send a confirming email. No email yet. Sent three emails directly from their site. No response.

This appears to be the same thing that happened to "Rowan" on March 20, 2015 and "George Bisic" on May 13, 2015

It looks like this company is going flaky. Has anyone had a similar experience and gotten the stuff delivered or do I have to dispute the charge? I can't even ask for a refund because I can't get into my account. BTW, the vendors do not want to have disputes as the CC companies will block useage of their cards (i.e VISA) by that company if it happens enough. I know of a Canadian company that has lost both Master Card and Visa.

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