@Gina1980 I think you go on to PayPal's site where they should have a merchant resolution section, much like credit cards. I hope that helps.
Both DH and I have gotten calls from "U.S. Pharmacy." I blocked a number out of Washington. They were trying to push all kinds of meds on us. All they kept asking was how much we wanted to order for such and such price. I said, "Can you beat free?" They asked if I had insurance and then hung up.
I lump them in with the IRS, fix your computer, and a couple other scams I have received. Trouble with a capital T. I would suggest blocking their number.
Thank you, I did that and started a "dispute claim" we'll see what happens!!! Fingers crossed PayPal refunds me!!!