Tan just replied right back, that was fast! He said its normal for ems during covid and that other customers are experiencing the same thing; seeing no update for a few weeks and then it just arrives. He said give it another week.
Also Tan said DHL is good to go now and is faster than EMS.
Hi...DHL Is normally about a week or maybe a couple of days longer. I have used it several times and it is great. I got tracking on 7/13 and it is arriving by 7/20