I placed 3 seperate orders and just placed my 4th. The website is fairlt easy, but there was an error initially so on subsequent orders I would double check the cart AND the following page to make sure it had what I wanted. I received two packages so far within the time period they gave me. The meds were of good quality and packaging. I will use them again. Anytime I emailed they responded within 24 hours and the have a chat service. I have never had a hard time contacting them. Good customer service overall.