Review Detail
Overall rating
1.6
Product quality / site reliability (weighting = 40%)
2.5
Ease of website use and range (weighting = 5%)
2.5
Price (weighting = 30%)
1.0
Customer service (weighting = 10%. Optional)
0.5
Speed of delivery (weighting = 15%)
0.5
Non-responsive
This pharma substituted a dosage without permission and then was non-responsive when I asked them to resend what I originally ordered. I used them twice before, with good service. I really don't know why their service has declined. I can understand shipping and delivery problems (receipt of order took four weeks), but find their lack of responsiveness to my request to send what I ordered to be quite problematic. I would not recommend using this company.
Ann Ki
(Updated: March 28, 2014)
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