I placed an order on September 5. I did not get an email confirmation. I checked the order on the web site after a couple of days (using my email address and the order number assigned). The status was shipped with an expected delivery date of September 29. The package arrived on October 8. This is slower than my experience with an order about a year ago, but given the current situation with coved-19 it's not bad. I ordered sildenafil. It arrived in good condition and is effective.