Product quality / site reliability (weighting = 40%)
Ease of website use and range (weighting = 5%)
Price (weighting = 30%)
Customer service (weighting = 10%. Optional)
Speed of delivery (weighting = 15%)
Received Nothing But Excuses
Ordered and paid for express shipping. I received nothing but excuses and stories. They refused a refund and said I should just wait longer. The tracking said the package never left the point of origin.
(Updated: February 15, 2017)