GenericDoctor.com

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4.2 (320)

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18 reviews with 2 stars

320 reviews

 
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Overall rating 
 
4.2
Product quality / site reliability (weighting = 40%) 
 
4.2  (320)
Ease of website use and range (weighting = 5%) 
 
4.2  (320)
Price (weighting = 30%) 
 
4.2  (320)
Customer service (weighting = 10%. Optional) 
 
4.1  (300)
Speed of delivery (weighting = 15%) 
 
4.0  (320)
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Ratings
Product quality / site reliability (weighting = 40%)
Fake medicines are rare, but did this pharmacy ship low quality goods? How were the medicines packaged?
Ease of website use and range (weighting = 5%)
How easy was the website to use? Did they have a drug that was hard to find elsewhere?
Price (weighting = 30%)
How cheap was your order, including shipping?
Customer service (weighting = 10%. Optional)
How good was this pharmacy's customer service (if you had reason to deal with them)? Or else how well did the pharmacy keep you informed of the progress of your order by email?
Speed of delivery (weighting = 15%)
Did your order arrive in the timeframe the pharmacy specified? Was this a reasonable time to wait?
Comments
18 results - showing 1 - 18
Ordering
Update

Used this site many times since 2015 but in November 2016 they decided to bill my credit card twice for one order.I thought perhaps I had clicked on the order page twice but as the duplicate order didn't arrive I don't believe this is the case.Instead of sorting this out quickly for me they put me through a difficult and unhelpful process and in the end the only way I got a refund was via my bank.A shame really as their Cialis is good and shipment is fast so why do companies do this and risk losing business.I shall try another company.

OG
Old Geezer
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Fishy business

I placed an order with them. They called me saying they needed to ask me a few questions. I returned the call immediately and the phone simply rang. Didn't go to a voice mail or put me on hold even. So they hounded me again via email saying they needed to talk to me. They began requesting a copy of my ID both front and back, a copy of my utility bills, and the numbers from the credit card I used. I told them to cancel the order. It may be legit but I would never give all that information out for an online transaction. Also, immediately after placing order I was sent scam emails from someone offering me a business opportunity. I had never received anything like that in that email account prior to placing this order with generic doctor. Could be a coincidence but I am going to try another service. Good luck.

J
J
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I think they are a scam....

Did not receive any product despite their assurance I would get it by 'next week'.
After my order I kept on receiving phone calls from others, so they obviously distributed my phone number.
Do not use these people I reckon they are a scam.
Stay away.
Scam
Scam
Scam

Owner's reply

Dear Max,

thank you for your review.

It is our strict policy to not share our user data with third parties! This applies to all possible parties that we are working with.

Our customers are putting a lot of trust in our operation and we would certainly not misuse this trust. Besides, we would be shooting ourselves in the foot if we would not value you as a potential returning customer and respect your need for privacy.

We do ask please to contact our support team at support@genericdoctor.com and to provide us with information as to the source of the calls you say you have received. We will assist to find the source.

In regards to your order not received - also here, we are working very hard to ensure orders are shipped and delivered on time. In a rare situation where an order may not have arrived on time or has not arrived at all, we will work hard to ensure fast delivery.

Looking forward to hearing from you!
GD Support

M
max
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obxtacy313 is a member of the Pharmacy Reviewer forum
Total Posts: 20
Reputation: 21
User Title: Member
avatar
Ordering Info Being Shared

It appears that Generic Doctor has allowed some of my order information to be used by other OPs. My Spam folder has quite a few offers from OPs that seem pretty sketchy and they all have info such as name, address, what I ordered and when I ordered it. It makes me wonder what other information they are releasing. If this is commonplace, it is scary. I very much doubt I will use them again though the product came as advertised

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Will ship your product but also steal from you and

Mixed review!

I've ordered from this company three times now. The order process is stupid, you place your order then wait for a phone call to confirm it..

After which your bank may or may not decline the transaction, if they do decline it, prepare for a tedious series of calls to both your bank and GD.

My first order arrived and was as described. Sadly, someone later tried to charge my payment card for a weekends stay in a motel about 4000 miles from my location. It was a new card, only used for that order.. My bank declined the transaction, rang me and I promptly cancelled the card.

Why would I use them again when they blatantly steal from customers/sell credit card info? Because this is the norm when dealing with "companies" like these.. The product itself was genuine and delivered quickly.

My 2nd and 3rd orders were made on prepaid credit cards, so no risk there. Once again the orders arrived quickly. I will probably order again.

In the past few days I've received numerous unsolicited calls from them offering me discounts. Despite telling them not to call, they keep on coming. Looks like I will have to block their number and then unblock it to put through orders. Stupid situation.

So all in all, good product, decent delivery but they'll sell your cc info and make nuisance calls to you.

J
Joools
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Phony product; phony positive reviews

Phony generic cialis; phony positive reviews. Buyer beware! (Product doesn't work --at all-- but not everyone goes thru the refund process.)

Owner's reply

Dear Readers,

be aware! We believe this review to be written by an entity or individual not representing an authentic order or customer with GenericDoctor.

If this is an authentic review, we invite the author to reply here openly with the order ID so we can verify this case. Otherwise, if no reply posted, please consider this review to be irrelevant and fake.

O
ohjeez
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Credit Card Scam

Sadly, I have to report a similar negative experience with GenericDoctor even though I've had good experiences with them in the past. I placed an order last night and received an email confirmation, but shortly thereafter I got a phone call asking me to confirm details that I had already given online such as my address and birth date. The birth date should have been a red flag because no credit card transaction has ever required this information, but I wasn't too suspicious because they knew my order number and didn't ask for credit card info. Today however when I tried to use my credit card it was declined. As it turns out, someone had attempted to make a purchase from a women's boutique at 2 am for almost the same amount that I had used to purchase the medications. I had to cancel the card and have a new one issued. Shortly after cancelling my card, I received another email from them asking me to call my bank to authorize the transaction. Clearly there are scammers working at this company and this seems to be a recent occurrence. I would stay away from them in the future.

Verified order PharmacyReviewer.com verified order
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Selling Placebo

Tadacip, which was professionally packaged, was either not genuine product (i.e., counterfeit) or had horrendous quality control. I have the genuine product and this was basically a sugar pill. I can say 5mg of real product was dramatically stronger than "60 mg" of product received. Complete waste of time/money. Whether intentional or, quite possibly, unintentional, this order was basically a scam because product was not the real thing--at all. If unintentional, need to monitor suppliers for basic quality control/efficacy.

22113836
O
OhJeez
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2nd Order...HORRIBLE service

Order placed on 9.26
Express Shipping
Got phone call and verified 9.27 and money taken out

No sign of order and NO response from cusomter service. I have emailed them twice. I am thinking of doing a chargeback on my card because this is unacceptable

22121317
SN
Shawn N
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Generic Doctor problems

Having a few problems with Generic Doctor that other reviewers seem to have had. Placed an order on the 7th July and received the emails and phone calls to confirm the order, strangely I've received two emails with different order numbers even though I've only placed one order? Received a phone call yesterday to say that my card payment had been declined and could I make another payment using bank transfer. Thought this was suspicious as my CC account was already showing a pending payment for the £58 I had made to GNS group. Just rang the bank and they say they haven't declined a payment at all, the payment is just pending and the company I made it to have not requested it. So to me it looks like they don't like losing the 2% CC fee or whatever they're charged and want me to just send the money directly to them with no cover for me if they decide not to post it. I emailed GD yesterday to ask what the issue is but no reply as yet. So far very disappointed in them. I'll update my post if things improve and if I ever receive my order.

22113086 and 22113124
BS
Bill Shamrock
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Unknown

They ask for information that is not typical for ordering, such as a birthdate and then indicated that the bank turned down the credit card even though they made no attempt to process. They then ask for you to give them banking account information. I gave it two stars because still trying to process. The customer service does appear very good.

M
Marcus
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No Wiretransfer

I used the pharmacy once to place an order. It took three weeks. They claimed the first batch got lost in the post, but I recieved the medication. The second order is a bit of a nightmare - I used wire transfer - the site then claimed not to support this. Support was helpful but ineffective. 1,5 months later I am still looking for a refund or the SILDENAFIL

LW
Leonidas Wandas
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Synthroid 100mcg x 100 - FAKE or EXTREMELY WEAK

The synthroid is extremely weak, suggesting minimal amount of active ingredient. One 100mcg pill has a weak effect for an hour at most, while even a 75mcg pill from my local pharmacy has a stronger effect and lasts the entire day. I have to take absurd amounts of the pills I received in order to have any appreciable lasting effect.

DON'T RELY ON THEIR SYNTHROID!!! You could die if you have no other source of medication.

M
Mason
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Order at GenericDoctor

Will be really simple :

My impressions :

Order the 03/02/14 for lasix, shipped to western Europe (according to them) on 03/06/14. One week later, the 03/12/14 new mail : order was not shipped by the local post etc etc etc -> new shipping for free
Should arrived about 3 weeks later

We are the 04/19/14 : still nothing received

As I used a virtual card to avoid scam my genuine CC (god, glad I've done this...), no refund possible.


For me : total scam pharmacy.

Owner's reply

Dear Customer,

this is the Support Team of GenericDoctor.

There are no issues with the operation and we are operating like always. Kindly provide us with your order ID, so that we can verify the status of the order for you. You may want to verify if you have received an email in your SPAM folder and at the same time to contact customer support toll free at 1-800-900-8078 or email them at: support@genericdoctor.com.

Thank you very much and we are looking forward to hearing from you.

M
Madeharl
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I got the product after nearly two (2) months...

I ordered a quantity of 30 generic ED medication with free delivery. Got a call from the website confirming my payment details. Though all was well.

A month in, got an e-mail saying that items would be 're-shipped' and I would be receiving the original consignment as well.

Now, almost two months in, received a non-descript package from India with 30 pills which I DID NOT order.

All I can say is, they have a sophisticated operation whereby they re-assure you that you're getting what you paid for when in fact you're not. If I can save just one person from wasting their money, than this review has done its job.

D
(Updated: April 16, 2014)
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Order at your own risk!

I ordered two different items using VISA. They call to verify your information and birthday after the order. They might be trying to prevent people using stolen credit card numbers to order drugs and then have the cards bounce. Or they might be collecting information to use your card number themselves. This isn't a legal company and should not be trusted. Use a pre-paid card if you order, or cancel the card after you order to be safe.

A shipping conformation was sent quickly, but then I was notified by phone that they had a shortage of one of the drugs and that it would be sent separately in about a week when their supplier got more. To make up for the wait they would add some free pills to the order. I said that was OK. What else are you going to do? An illegal company is not going to refund your money. The first item arrived quickly and as ordered. It appeared to be legit, matching pills that I had ordered from another company. About two weeks pass and no word about the other item (ED medication).

The online site states that the item is available in stock. The online chat person is very helpful, confirms the order for the missing item, says she has contacted the supplier, and tells me it will be another week at the most! So I wait more than a week with no response. I send an email. I get a response back saying that my inquiry is being forwarded to the supplier and to wait 24 to 48 hours for their response. Its now been 48 hours.

Most likely this company does have access to some legit generic drugs for less desirable products. However, they are clearly promoting items that they do have available, or have very limited quantities. They string you along with surprising good customer service until your credit card transaction has cleared, shipping some items with the hope that good customer reviews will be written, or you will simply forget to follow up. They don't have any real desire to follow up though. Most likely I will not get my other item. And if I do, I expect it to be counterfeit from reading other reviews.

D
Report this review Comments (0) | Was this review helpful to you? 5 4
Poor Website

I ordered pills approximately 21 days ago. I was first notified it would be shipped on September 9th, then I was told September 14TH, and it would be maximum 14 days. I sent an email asking where my pills are, and never received a response. I doubt at this point I will ever receive them, but they have my money. I can't rate the quality as I don't have the pills. Will never order again.
[A response we received from Generic Doctor.com follows. Pharmacy Reviewer Oct 21 2013]
Dear Customer,

while it is correct that there was a shortage of Tadacip due to lowered manufacturing numbers by the manufacturer, we made sure that every customer was called at least on two occasions as well as received an email update.

We believe that our offer of adding additional bonus items to make up for the delay, as well as to ship asap a small package of another Tadalafil brand, free of charge, was accepted by most of the affected customers.

Customer Service is our TOP PRIORITY and we will always make sure that customers will get the product they have paid for. We do offer support via online chat, toll free phone and email, so do contact us and I suggest you will also verify your spam filter as sometimes emails may not reach your inbox.

Thank you very much and we are looking forward to hearing from you.
GD Support

S
(Updated: October 22, 2013)
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Started out good, ended very bad

I tried to order Tadacip. Despite some initial credit card difficulties which required a call to customer support, things were straightened out quickly. I was supposed to get my order in 4-7 business days.

No tracking number on the website after 5 business days. The said to wait. After 17 business days, they finally told me they were out of what I ordered, and that it would be at least 10 business days until they had more. They claimed they tried to call me and email me, but they have my correct email and phone, and I didn't receive either an email or a call. I was fed up. When I asked to cancel my order and get a refund, the representative disconnected. I'll be disputing the charge, we'll see what happens. Tread with caution, I'd choose a different site.

[A response we received from Generic Doctor.com follows. Pharmacy Reviewer Oct 21 2013]
Dear Customer,

while it is correct that there was a shortage of Tadacip due to lowered manufacturing numbers by the manufacturer, we made sure that every customer was called at least on two occasions as well as received an email update.

We believe that our offer of adding additional bonus items to make up for the delay, as well as to ship asap a small package of another Tadalafil brand, free of charge, was accepted by most of the affected customers.

Customer Service is our TOP PRIORITY and we will always make sure that customers will get the product they have paid for. We do offer support via online chat, toll free phone and email, so do contact us and I suggest you will also verify your spam filter as sometimes emails may not reach your inbox.

Thank you very much and we are looking forward to hearing from you.
GD Support

B
(Updated: October 22, 2013)
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18 results - showing 1 - 18